Archive for September, 2011

How I Saved $1390 with Wood Pellets

Just thought I would share my most recent pre-buy from Irving on propane.

This year they are quoting $2.89 vs $2.29 from last year.

Just to put this into perspective, if I had to pre-buy a full 1,500 gallons (as we did last year) – that would have cost me $4,335.00 (cash up front) to heat my home.

I have all but replaced 500 gallons (used to heat my hot water) with my pellet stove.

So at $289 x 1,000 gallons = $2,890 is my savings from Irving.

Minus the cost of 6 tons (say $250 per ton) to heat this year =  $1,500

Gives me a net savings of $2,890 – $1,500 = $1,390

Gotta love pellets!

-Paul, new stove owner in 2011

Save money & secure your family’s energy needs – make your home a hybrid

One of the most common questions we get here at is: “How much will I save on my heating bill when I switch to wood pellets?” And the answer is, LOTS. Our average customer will save $682 this year by heating with wood pellets instead of oil, and even more compared to propane.

BUT, there’s another benefit to heating with wood pellets that’s a little less tangible, but just as important: the security of knowing your home is a hybrid. When you diversify your home energy system with a highly efficient and renewable source like pellets, you’re declaring your energy independence. You’re ensuring that you have options to keep your family warm, your lights on, and your costs down, no matter what’s happening with oil supply or propane prices.

We just read a pretty inspiring blog post by Martin LaMonica of CNET, explaining why he made his home a hybrid. His honest assessment of payback and benefits is a great indicator of what you – the typical homeowner – would likely see.  And we think it’s exciting to know that taking a few steps to supplement your heating or electricity systems with a renewable source will secure your energy needs, on the grid or off, no matter what.

What are your thoughts about hybrid homes? Tell us your story here!

Leah won’t buy pellets anywhere else!

“My experience could not have been better. From start to finish A+++. Couldn’t imagine getting my pellets anywhere else! :-)”

-Leah, customer since 2009


NECN highlights savings with wood pellet heat!

NECN covers the benefits of heating with wood pellets.Check out this great spot on the benefits of wood pellet heat from NECN last night!

NECN reporter Lauren Collins interviews folks who’ve been heating with wood pellets and learns about the cost savings they’re enjoying over heating oil and other petroleum-based fuels. Also interviewed are Barbarba Bernstein of the NH Public Utilities Commission, who reminds NH homeowners that they can take advantage of a 30% rebate (up to $6,000) on the installation of an approved, high efficiency, bulk-fed pellet boiler or furnace, AND our very own Jon Strimling, CEO here at, who highlights some of the many other benefits of heating with wood pellets.

Of course, as a savvy wood pellet consumer, you already know that you’re helping to create jobs here at home, contribute to the most efficient use of wood resources, and reduce your carbon footprint – all while saving yourself a pretty penny on your heating bills.

So, this makes us want to hear your story – why did you make the switch to wood pellet heat? What did you used to heat with? And what are you saving by heating with wood pellets?

Meet Joy, our pellet girl!

My name is Joy, and I’m the Fuel Quality Specialist here at 

So what exactly do I do, you might ask? Well, the heart of my job is making sure you have everything you need to keep your family warm. I follow up with our customers to make sure you are completely satisfied with your pellets… and if you have any feedback (kudos or criticisms), I’m also responsible for following through with our team and our manufacturers to make sure your voice is heard.

You might also be wondering why we need a Fuel Quality Specialist, since you’ve probably gathered by now that we pride ourselves on bringing our customers the absolute best quality pellets. I’m proud to say that our quality controls and customer service are the best in the business. But, the truth is – sometimes things happen. Sometimes a torn bag gets through our quality screening process, or a particular stove might not like a certain pellet. So, we have our Quality Guarantee, and it’s my job to make sure that guarantee works for you.

And if we’re doing something you like – if the teeny, tiny amount of ash from the new brand of pellets you tried from us this year blows you away, or if our driver was just the sweetest delivery man you’ve ever worked with – I love to hear the good stuff, too!

We always used to say, “you order, we deliver, done.”  But that’s not really 100% accurate: our customer service continues after you receive your delivery. We want you to get the most out of your fuel throughout the heating season, and we’re here to answer your questions and address your concerns. So call me at 1-800-PELLETS with any questions specific to your order, or ask a more general question here, so we can share the answer with others. Either way, we’re here for you!